Business Internet

Reliable Connectivity. Designed for Business.

Business-grade internet and redundancy designed for cloud workloads. No consumer plans, no single points of failure, just dependable connectivity when your business needs it most.

How We Deliver Business Internet

Designed for Uptime. Powered by Superloop.

Echo Nine delivers business-grade internet services in partnership with Superloop, an Australian carrier operating a national, high-capacity fibre network.

This is not consumer NBN. These services are designed specifically for organisations that rely on cloud platforms, voice, and always-on connectivity.

Business & Enterprise Service Offering

Download/Upload Speed*

100/100Mbps - 2000/2000Mbps symmetrical

IP Route

Static IP; incl. 1 x public IPv4 address.

Footprint Availability

More than 1.5 million Australian businesses.

Monthly Data Allowance

UNLIMITED

Quality/Class of Service

Option of Low or High Class of Service (CoS)

ServiceAvailability

99.95%

Equipment at your premises

nbn will install a nbn Business Network Termination Device(BNTD)

.Max Transmission Unit (MTU) size

9000 bytes

Metro Ethernet Forum (MEF) MEF

3.0 compliant.

$0 Build Cost

No up-front build costs for an estimated 90% of business locations within the nbn network footprint.

Availability

Available nationally across all 121 Points of Interconnection (POI) on the nbn network.

Flexibility

Scale up bandwidth required as your business grows, or data intensity increases. Build once without the need to migrate to another network solution in the future.

Dedicated Team

Help when you need it, at every step of the way with our dedicated business activation team and prioritised support with Superloop network operations centre.

Priority Account Manager

Access to a dedicated account manager for prioritised business support when you need it.

Enhanced Service Level Target

Superloop have a target restoration time of up to 4 hours on Probiz, otherwise service rebates may be applicable.

*Actual speeds may be lower due to many factors including your network configuration, the location and type of content, the number of users simultaneously accessing the network, and the performance of third-party interconnection infrastructure that Superloop does not monitor or maintain.

Business-Grade Fibre Internet

Superloop’s Ethernet services provide dedicated fibre connectivity to your premises, delivering consistent performance and predictable reliability.

Key characteristics include:

• Symmetrical upload and download speeds
• Dedicated fibre, not shared residential infrastructure
• Unlimited data
• Static public IP addressing
• Designed for cloud, voice, and VPN workloads

These services are built for business environments where performance and uptime matter.


Built-In Redundancy with Mobile Backup

Where supported, Superloop offers mobile backup connectivity to reduce the impact of fibre outages.

If your primary fibre service is disrupted:

• Traffic automatically fails over to the mobile backup service
• No manual intervention required
• Business operations continue while the primary service is restored

This provides a genuinely diverse backup path and significantly improves service resilience compared to relying on two fixed services that may share the same physical route.

Get in Touch

Let’s get you connected.

Reach out for a quick chat about business-grade internet and redundancy designed to keep your business online.

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+61 433 031 515

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The Superloop Difference

Why Superloop are the best for internet.

Unlimited Data

01.

We spell ‘unlimited’ the correct way, without an asterisk. So, when we say ‘no data limits or excess usage charges’ you know we mean it.


No Lock-in plans

02.

With month-to-month plans you’ll never be tied down. So, you can leave when you want. We’ll miss you… a lot but we get it.


One Account for Everything

03.

Simplify things by managing all your services, payments, and plan changes from the one account.


Easy Setup. Quick Support

04.

Pre-configured for easy setup, our modems also allow for remote diagnosis and support. Ensuring you’re back online sooner.


We call Australia Home

05.

Being Australian owned means we’re continually investing in our network giving local homes and businesses the internet they deserve.


Business Services

06.

New business or venture? We’ve got you covered! From lightning-fast internet and military grade security solutions, to plug ’n play setup. Fast, secure, and easy. You’re welcome.


Superloop Internet

Real Performance. Built for Business.

These services are backed by defined availability targets, high-capacity fibre infrastructure, and business-grade support. Designed to deliver consistent performance, faster fault resolution, and dependable connectivity for modern Australian businesses.

99.95%

Up to 99.95% network availabilty target

2 Gbps

Symmetrical speeds up to 2Gbps

4 Hours

Ffault restoration target

24/7

Support on all Probiz plans