Our Pricing
Simplified Pricing:No surprises
Managed IT
✢
No Downtime
✢
Cybersecurity
✢
Real Support
✢
IT Strategy & Consulting
✢
Flat-Rate Pricing
✢
Digital Transformation
✢
Managed IT ✢ No Downtime ✢ Cybersecurity ✢ Real Support ✢ IT Strategy & Consulting ✢ Flat-Rate Pricing ✢ Digital Transformation ✢
OUR CONSULTING SERVICES
Flexible IT Consulting for Growing Businesses
Expert IT guidance — available when you need it.
Strategy Workshops
Plan smarter. Execute faster.
A one-off strategy engagement designed to assess your IT environment and build a practical roadmap for improvement.
Commitment:
Strategy Workshops: ~4 weeks from initial workshop to presentation
Pricing:
Once Off: $3,900 ex GST
virtual CIO
IT leadership without the overhead.
Ongoing advisory and strategic support for businesses that need guidance — not a full-time hire.
Commitment:
Virtual CIO: 3 – 12 month terms
Pricing:
$1,600 ex GST per month
OUR MANAGED SERVICES
Fortify your IT with proactive management.
Flexible IT plans designed to fit your business, your budget, and your future growth.
Managed Essentials
Our Managed Essentials package provides the fundamental support your business needs to keep operations running smoothly. With 24/7 monitoring, patch management and helpdesk support, we ensure your essential services stays secure and efficient.
Commitment:
min. 12 Months
Pricing:
Onboarding: $350 (once off)
Monthly Service Fee:
$75 per user/ month.
Managed Advanced
For businesses requiring a higher level of management and support of critical server and network infrastructure. Managed Advanced offers proactive monitoring, enhanced support, performance analysis, and a quarterly business review to keep your IT aligned with your goals.
Commitment:
min. 12 Months
Pricing:
Onboarding: $580 (once off)
Monthly Service Fee:
$85 per user/ month
+ Managed Security
Elevate your managed services with our add-on managed security service. Benefit from 24/7 security monitoring, advanced threat protection and AI driven threat intelligence for continuous remediation.
*requires managed essentials or advanced
Commitment:
min. 12 Months
Pricing:
Onboarding: $450 (once off)
Monthly Service Fee:
$29 per user/ month
PAYG
Flexible IT help — only pay for what you use. Our PAYG option gives you on-demand access to expert IT support without locking into a contract. Perfect for one-off issues or businesses that just need help from time to time.
Commitment:
No minimum commitment
Pricing:
Monthly Service Fee: $480
5 hrs included (no rollover)
Hourly Rate:
$55 per hour, billed @ 15 min. increments.
ESSENTIALS |
ADVANCED |
SECURITY |
PAYG |
|
|---|---|---|---|---|
| Ad-hoc Support | ✔ | |||
| Unlimited IT Remote Support Desk | ✔ | ✔ | ||
| 24/7 Advanced Performance Monitoring | ✔ | ✔ | ||
| Alert Monitoring | ✔ | ✔ | ||
| Scheduled Preventative Maintenance | ✔ | ✔ | ||
| Patch Management | ✔ | ✔ | ||
| Configuration Management and Policy Enforcement | ✔ | ✔ | ||
| M365 Tenancy Management | ✔ | ✔ | ||
| Modern Workplace Backup Management | ✔ | ✔ | ||
| License Management | ✔ | ✔ | ||
| Anti-Virus Management | ✔ | ✔ | ||
| Spam & Web Filtering Management | ✔ | ✔ | ||
| Firewall and Network Management | ✔ | ✔ | ||
| Wireless Network Management | ✔ | ✔ | ||
| Server 24/7 Advanced Performance Monitoring | ✔ | |||
| Server Preventative Maintenance and Patch Management | ✔ | |||
| Server Configuration Management and Policy Enforcement | ✔ | |||
| Azure Cloud Maintenance and Management | ✔ | |||
| SCO Driven 24/7 Real-time Threat Detection and Alerting | ✔ | |||
| Managed Endpoint Detection and Response (EDR) | ✔ | |||
| Dark Web Monitoring | ✔ | |||
| Security Monitoring and Threat Intelligence | ✔ | |||
| Proactive Remediation | ✔ | |||
| Security Policies and Procedures Management | ✔ | |||
| Quarterly Business and Technical Review | ✔ | |||
| Monthly Reporting | ✔ | ✔ |
Professional Services
Tailored Solutions. Fixed Pricing
Cybersecurity and Digital Transformation projects aren’t one-size-fits-all.
We scope every project properly — based on your business, risks, and goals.
Pricing is always fixed. No hourly rates. No Surprises.
Let’s talk about what you need.
The echo9 difference
High Performance IT, Built for Growth
Enterprise-Grade IT, Minus the Overhead
01.
We bring the kind of tools and expertise used by big enterprises—without the bloated price tag or red tape.
02.
Straightforward, Scalable Solutions
No overcomplicated setups. Just smart tech built to grow with you.
03.
Flat-Fee Pricing
Predictable costs, zero surprises. Support and service without the nickel-and-diming.
04.
Proactive, Not Reactive
We don’t just wait for issues—we help prevent them before they impact your business.
05.
Real People, Real Support
You’ll always get help from a human who knows your environment, not a rotating helpdesk script reader.
06.
Strategy Built for SMBs
IT that fuels your next move - not just keeps the lights on.
Get in Touch
Let’s take IT off your plate.
Reach out for a chat about how we can support your business with simple, stress-free IT that just works
+61 2 5016 1999